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Проблемы и их решения через поддержку

IPv6 и GRA1 серверы

Какой то чел запостил на форуме LET: https://www.lowendtalk.com/discussion/comment/2323106/ что не работают IPv6.
Проверил и оказалось что да.

Спустя часа мне написал саппорт OVH:

Hi

I came across a request on a public website of:

https://www.lowendtalk.com/discussion/120677/ovh-gra-ipv6-problems

I believe this maybe your server?

Are you able to provide me with more details on the issue?

ifconfig

route -n

ping6 google.com

Can you also install our SSH key for me to login to the server to check as well?

wget -q ftp://ftp.ovh.net/made-in-ovh/cle-ssh-public/installer_la_cle.sh -O-|bash

Best Regards

Danny

Я им ответил:

Hi

Yes. Just exmaple I take server: 37.187.121.222 / 2001:41d0:a:f2de::1

If I ping the server from another server through ping6, it does not ping6:
Results:
PING 2001:41d0:a:f2de::1(2001:41d0:a:f2de::1) 56 data bytes

— 2001:41d0:a:f2de::1 ping statistics —
15 packets transmitted, 0 received, 100% packet loss, time 14041ms

If I ping6 from the server, ipv6 does not work:

root@s8:~# ifconfig
eth0 Link encap:Ethernet HWaddr 00:22:4d:ae:0f:a4
inet addr:37.187.121.222 Bcast:37.187.121.255 Mask:255.255.255.0
inet6 addr: fe80::222:4dff:feae:fa4/64 Scope:Link
inet6 addr: 2001:41d0:a:f2de::1/128 Scope:Global
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:93270043 errors:0 dropped:0 overruns:0 frame:0
TX packets:93645312 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:13090455612 (12.1 GiB) TX bytes:27847989417 (25.9 GiB)
Interrupt:16 Memory:d0400000-d0420000

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:362887 errors:0 dropped:0 overruns:0 frame:0
TX packets:362887 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:81392625 (77.6 MiB) TX bytes:81392625 (77.6 MiB)

root@s8:~#
root@s8:~# route -n
Kernel IP routing table
Destination Gateway Genmask Flags Metric Ref Use Iface
0.0.0.0 37.187.121.254 0.0.0.0 UG 0 0 0 eth0
37.187.121.0 0.0.0.0 255.255.255.0 U 0 0 0 eth0
root@s8:~# ping6 google.com
PING google.com(par10s29-in-x0e.1e100.net) 56 data bytes
and stuck…………………….

— Can you also install our SSH key for me to login to the server to check as well?

Yes. I do this.

root@s8:~# wget -q ftp://ftp.ovh.net/made-in-ovh/cle-ssh-public/installer_la_cle.sh -O-|bash
The key has been installed successfully.
root@s8:~#

Потом пришло два ответа.

1:

Dear Customer,

Thank you for your email.

The issue is from TCAM on gra-3a and 3b-6k.

We are checking this further.

Kind Regards,

Danny

OVH Support

2:

Dear Customer,

A plan for the IPv6 is in progress and we will look to make some changes to the network to prevent this issue from happening again.

For any other questions or concerns, please feel free to contact us through a support ticket or through by phone at 0333 370 0425. We’re here to help you!

We thank you again for choosing OVH.

Danny
OVH UK Support

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